Skip to content
+48 22 844 96 97 882 012 912 [email protected]
Mon–Fri 8:00–16:00

Terms and Conditions

Effective date: August 9, 2026.

The regulations define the rules for using the website neo.homexo.pl and the terms and conditions for the provision of services by electronic means. We have prepared it pursuant to Article 8 of the Act of 18 July 2002 on the provision of services by electronic means.

§ 1. General provisions

  1. The owner and administrator of the Website is Neo-Świat Rajmund Węgrzynek, Paweł Brodzik Spółka Jawna with its registered office in Warsaw, ul. Puławska 597, 02-885 Warsaw, entered into the Register of Entrepreneurs of the National Court Register under the KRS number 0000278140, NIP 5213111677, REGON 016424035.
  2. Contact with the Service Provider is possible via e-mail [email protected], by phone at +48 22 844 96 97 and by correspondence to the registered office address.
  3. The Regulations are available free of charge at: neo.homexo.pl/regulamin/ in a form that enables its acquisition, reproduction and recording using an IT system.
  4. Using the Website constitutes acceptance of these Regulations.

§ 2. Definitions

  1. Service provider — entity indicated in § 1 section 1.
  2. Service — website available at neo.homexo.pl along with all subpages.
  3. User — any natural person, legal person or organizational unit using the Website.
  4. Consumer — A user who is a natural person performing a legal act not directly related to his or her business or professional activity.
  5. An entrepreneur with consumer rights — a natural person concluding a contract directly related to his/her business activity, when the content of the contract indicates that it is not of a professional nature for him/her.
  6. Services — services provided electronically, described in § 4.
  7. Contact form — an interactive form enabling you to send an inquiry to the Service Provider.

§ 3. Technical requirements

  1. To use the Website, you must have:
    • a device with Internet access,
    • a current version of a web browser that supports HTML5, CSS3 and JavaScript,
    • cookies support for essential files is enabled,
    • active e-mail account - when using the Contact Form.
  2. The Service Provider is not responsible for any improper operation of the Website resulting from the User's failure to meet the above requirements.
  3. The Service Provider advises that the use of services provided electronically is associated with typical threats, such as malware, phishing, and unauthorized access to data transmissions. It is recommended to use up-to-date antivirus software and exercise caution when opening messages of unknown origin.

§ 4. Types and scope of services

  1. The Service Provider provides the following Services electronically, all of which free of charge:
    • Access to the content of the Website — viewing information about the Service Provider's activities, implementation portfolio, team descriptions, press materials and job offers.
    • Contact form — the ability to send a query and receive a response.
    • Search engine — searching the Website's resources.
    • Applying for job offers — possibility of sending recruitment documents to the indicated e-mail address.
  2. The website has character informational and presentational. Contracts for the provision of construction, finishing, or design services are not concluded through this platform.
  3. Information about the Service Provider’s services posted on the Website, including descriptions of the implementation and scope of work, do not constitute an offer within the meaning of Article 66 § 1 of the Civil Code, but an invitation to conclude a contract (Article 71 of the Civil Code).
  4. The terms of cooperation, scope of work and remuneration are agreed individually and require the conclusion of a separate agreement in written or documentary form.

§ 5. Conclusion and termination of the service contract

  1. The agreement for the provision of the Service consisting in access to the content of the Website is concluded when the page is displayed and terminates when it is left.
  2. The contract for the provision of the Contact Form Service is concluded upon completion and submission of the form and terminates upon provision of a response or termination of correspondence.
  3. Using the Services does not require registration or creating an account.
  4. The User may discontinue using the Website at any time without giving any reason and without incurring any costs.
  5. The Service Provider may deprive the User of the right to use the Website – including blocking access – in the event of a gross violation of the Regulations, in particular the actions described in § 6.

§ 6. Rules for using the Website

  1. The User is obliged to use the Website in a manner consistent with the law and good practices, with respect for personal rights and intellectual property rights of third parties.
  2. It is prohibited for the User to provide illegal content., in particular the content:
    • infringing the rights of third parties,
    • offensive, vulgar or inciting hatred,
    • containing malware,
    • constituting unsolicited commercial information.
  3. It is prohibited to take any action that disrupts the functioning of the Website, in particular excessively burdening the infrastructure, attempting to bypass security measures and automatically downloading content without the consent of the Service Provider.
  4. The user submitting the inquiry declares that the data provided is true and that he or she is authorized to use it.

§ 7. Intellectual property rights

  1. The Website and all its elements - in particular texts, photographs, graphics, page layout and composition, trademarks and software - are the subject of exclusive rights of the Service Provider or entities with which the Service Provider has concluded appropriate agreements, and are protected under the Act of 4 February 1994 on copyright and related rights.
  2. Using the Website does not constitute the acquisition of any rights to its content.
  3. You may use the content of the Website only for your own personal use and within the limits of permitted use as defined by copyright law.
  4. Copying, distributing, modifying or using the content of the Website for commercial purposes – including the use of photographs of the implementation – requires the prior written consent of the Service Provider.
  5. Quoting fragments of content in press materials is permitted provided that the source is cited along with a link to the Website.

§ 8. Liability

  1. The Service Provider exercises due diligence to ensure that the content posted on the Website is current, reliable and error-free.
  2. The information presented on the Website, including descriptions of implementation, technical parameters and deadlines, is for illustrative purposes only and does not constitute an assurance within the meaning of warranty provisions.
  3. The Service Provider is not liable for interruptions in access to the Website resulting from reasons beyond its control, in particular connection failures, force majeure or unauthorized interference by third parties.
  4. The Service Provider reserves the right to temporary technical breaks necessary for maintenance or development of the Website. Any planned breaks longer than 24 hours will be announced on the Website in advance.
  5. The website may contain links to third-party websites. The Service Provider is not responsible for the content or privacy policies of these websites.
  6. The limitations of liability set forth in this paragraph do not apply to Consumers and Entrepreneurs with consumer rights to the extent that they would be contrary to mandatory provisions of law. They also do not exclude liability for damage caused intentionally.

§ 9. Complaints

  1. The User may submit a complaint regarding Services provided electronically.
  2. Complaints should be sent to the following address: [email protected] or to the registered office address of the Service Provider.
  3. The complaint should include the User's identification (name and surname or business name and correspondence address or e-mail address), a description of the objections and the expected manner of handling the matter.
  4. The service provider considers the complaint within 14 days upon receipt and informs the consumer of the outcome at the address from which the complaint was received. In the case of a consumer, failure to respond within this timeframe means that the complaint has been accepted.
  5. If the complaint requires supplementation, the Service Provider will request it immediately, indicating the scope of the missing information.

§ 10. Extrajudicial methods of resolving disputes

  1. The consumer has the option of using out-of-court complaint and redress procedures, in particular:
    • referring to the permanent consumer arbitration court at the provincial inspectorate of the Trade Inspection,
    • submitting a request to the provincial inspector of the Trade Inspection to initiate mediation proceedings,
    • use the free assistance of a district or municipal consumer ombudsman or a social organization dealing with consumer protection.
  2. Detailed information is available on the website of the Office of Competition and Consumer Protection: uokik.gov.pl.
  3. The use of out-of-court dispute resolution methods is voluntary and requires the consent of both parties.

§ 11. Protection of personal data

  1. The administrator of Users' personal data is the Service Provider.
  2. The principles of personal data processing, including purposes, legal basis, storage periods and rights of data subjects, are described Privacy Policy, which constitutes an integral part of these Regulations.
  3. The terms of use of cookies are described in the Privacy Policy. You can change your consent to non-essential cookies at any time via the "Cookie Settings" link in the footer of the Website.

§ 12. Final provisions

  1. In matters not regulated by these Regulations, the provisions of Polish law shall apply, in particular the Civil Code, the Act on the provision of services by electronic means, the Act on consumer rights and the GDPR.
  2. The Service Provider reserves the right to change the Regulations for important reasons, in particular changes in legal provisions, changes in the scope of the Services provided or technical changes on the Website.
  3. The Service Provider will notify you of any changes to the Terms of Service by publishing the new version on the Website, indicating the effective date, at least 14 days in advance. The change does not affect any rights acquired by Users prior to its effective date.
  4. The invalidity of any provision of the Regulations shall not affect the validity of the remaining provisions.
  5. Any disputes arising from the application of these Terms and Conditions shall be resolved by a court of competent jurisdiction in accordance with applicable law. In the case of Users who are not Consumers, the competent court is the court having jurisdiction over the registered office of the Service Provider.
  6. The Regulations enter into force on 9 August 2026.